FAQ
General Information
What are press-on nails?
Press-on nails are artificial nails designed to be quickly applied to your natural nails using adhesive. They come in various shapes, sizes, colors, and designs, providing an easy and quick way to achieve a professional-looking manicure.
How long do press-on nails last?
With proper application and care, press-on nails can last anywhere from 1 to 2 weeks. Longevity depends on the adhesive used, your nail care routine, and exposure to water and other elements.
Are press-on nails reusable?
Many of our press-on nails are reusable if removed carefully. You can clean them after removal and reapply them using fresh adhesive tabs or nail glue.
What sizes do press-on nails come in?
Our press-on nails come in various sizes to fit different nail shapes and sizes. Our set includes 10 nails customized to the sizing you provide us using either of the sizing methods we provided on our sizing page.
How can I find the right size for my nails?
We provide a size guide and measuring instructions on our website to help you find the best fit. Alternatively, you can purchase a sizing kit to ensure accuracy.
Product Information
What materials are the press-on nails made of?
Our press-on nails are made from high-quality, durable materials like ABS plastic, which is safe for your natural nails and provides a realistic look and feel.
Do you offer custom designs or personalized nails?
Yes, we offer custom designs and personalized nails. You can contact our customer service for more details and to place a custom order.
Are your press-on nails safe for natural nails?
Yes, our press-on nails are designed to be safe for your natural nails. When applied and removed correctly, they should not cause any damage.
Application and Removal
How do I apply press-on nails?
To apply press-on nails, follow these steps:
1. Clean your natural nails and push back cuticles.
2. Select the right size press-on nails for each finger.
3. Apply adhesive tabs or nail glue to your natural nails.
4. Press the press-on nail firmly onto your natural nail and hold for a few seconds.
5. Repeat for all nails.
How do I remove press-on nails without damaging my natural nails?
To remove press-on nails safely:
1. Soak your nails in warm, soapy water for 10-15 minutes.
2. Gently lift the press-on nails from the sides using a cuticle stick.
3. Avoid forcing the nails off to prevent damage to your natural nails.
What type of adhesive is used for the press-on nails?
We offer both adhesive tabs and nail glue. Adhesive tabs are ideal for short-term wear, while nail glue provides a longer-lasting hold.
Can I trim or file the press-on nails to fit better?
Yes, you can trim and file the press-on nails to achieve your desired shape and length. Use a nail clipper and a fine-grit nail file for best results.
Shipping and Delivery
Where do you ship to?
We ship worldwide. Shipping options and rates are available at checkout.
How long does shipping take?
Shipping times vary based on your location and the shipping method chosen. Typically, domestic orders take 3-7 business days, while international orders can take 7-21 business days.
What are the shipping costs?
Shipping costs depend on your location and the shipping method selected. You can view the shipping cost at checkout before completing your purchase.
How can I track my order?
Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order on our website or the carrier's website.
What should I do if my order hasn't arrived?
If your order hasn't arrived within the estimated delivery time, please contact our customer service team with your order number, and we will assist you in locating your package.
Returns and Exchanges
What is your return policy?
Due to the custom nature of our press-on nail sets, which are crafted to your specific measurements and design preferences (for custom orders) , we cannot accept returns or provide refunds.
Please ensure your measurements are accurate and double-check your order details before submitting. If you have any questions or need assistance with measuring, please contact our customer service team before placing your order. By purchasing, you agree to these terms."
How can I return or exchange an item?
Due to the highly personalized nature of our custom press-on nail sets, we do not accept returns or exchanges. Each set is made to order according to your specific measurements and design preferences, ensuring a perfect fit and a unique look tailored just for you.
What if I receive a damaged or incorrect item?
We strive to ensure that every custom press-on nail set meets our high standards of quality and accuracy. However, if you receive an item that is damaged or incorrect, we are here to help.
Damaged Items:
- Report the Issue: Please contact our customer service team within 48 hours of receiving your order. Include your order number, a description of the damage, and clear photos of the damaged item.
- Resolution: Once we review your case, we will arrange for a replacement of the damaged item at no additional cost to you.
Incorrect Items:
- Report the Issue: If you receive an item that does not match your order specifications, please contact us within 48 hours of receiving your package. Provide your order number, details of the discrepancy, and any relevant photos.
- Resolution: After verifying the mistake, we will promptly create and send you a replacement set that matches your original order specifications.
Contact Information:
- Email: sivasetss@gmail.com
- Contact Form: https://sivasets.com/pages/contact
We apologize for any inconvenience and appreciate your understanding. Our goal is to ensure you receive the perfect custom press-on nail set you ordered and to make any necessary corrections swiftly and efficiently.
Payment and Pricing
What payment methods do you accept?
We accept various payment methods, including credit/debit cards, PayPal, and other secure payment options available at checkout.
Do you offer gift cards?
Yes, we offer gift cards in various denominations. They can be purchased on our website and used for any future purchases.
Care and Maintenance
How do I care for my press-on nails to make them last longer?
To make your press-on nails last longer, avoid prolonged exposure to water, use gloves when doing household chores, and be gentle with your nails.
How should I store unused press-on nails?
Store unused press-on nails in a cool, dry place away from direct sunlight. Keep them in their original packaging to prevent damage and loss.
Contact and Support
How can I contact customer service?
You can contact our customer service team via email ,or social media. Visit our Contact Us page for more details.
Can I provide feedback or request a specific design?
We welcome feedback and design requests. Please contact us through our customer service channels or leave a comment on our social media pages.
Troubleshooting
What if my press-on nails keep falling off?
If your press-on nails keep falling off, ensure your natural nails are clean and dry before application. You can also try using a stronger adhesive or nail glue for a more secure hold.
What should I do if the nails are too big or too small?
If the nails are too big, you can trim and file them to fit. If they are too small, contact us for a possible exchange.
How can I fix a broken or cracked press-on nail?
To fix a broken or cracked press-on nail, you can use nail glue to bond the pieces together. For a more durable repair, consider applying a small piece of silk wrap or a nail repair kit over the crack and buffing it smooth.